Mobilizing enterprise applications can provide a significant competitive advantage to forward thinking organization by extending the functionality of mission-critical applications to internal users wherever and whenever they need it. The return in both financial terms and in organizational efficiency and effectiveness is compelling.

For a sales-focused product manufacturer, improvement is measured in terms of sales figures, customer satisfaction, and the management of customer order information.

For a healthcare organization, improvement is measured in terms of quality patient care and the efficiency with which providers can do their jobs.

For a government or municipal agency, improvement is measured in terms of cost and personnel savings, improved public safety, and employee satisfaction.